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We strongly suggest you insure the package. All returns should be shipped via a trackable service (USPS, UPS, Fedex). We will either send you a USPS Prepaid Return Label for the item, or we may ship a replacement with a USPS Prepaid Return Label enclosed in the new shipment. If we have made an error in the shipment to you, or the item is defective, please contact us before shipping the items back to us. We will not credit you for and shipping expenses.

You are responsible for all shipping charges to return items to us. Items that are returned more than 4 months after original purchase are subject to a 50% restocking fee. Items that are returned after the original 30 days, but within 4 months may incur a 20% restocking fee Restocking Fees (Orders Returned After 30 Days) We no longer have a restocking fee for items returned within 30 days. Restocking Fees (Orders Returned Withing 30 Days) You can learn more about Seel Return Assurance here. If you choose to not purchase Seel Return Assurance, your order is final sale. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you are unsure of your size or how an item will fit, please do not have alterations done until you have had a chance to try on the item.Īll sale items and underwear are final sale, unless you purchase Seel Return Assurance.

If any items have been altered or worn, and you still return them, we reserve the right to return the item to you if we can no longer sell it. Items that have been altered or worn may not be returned unless they are defective. All returns / exchanged must contain all the original packaging. During November and December, we will honor all returns & exchanges through January 31st of the new year, as we understand many purchase during this time are gifts.

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If you are not completely satisfied with your purchase, you may return it within 30 days for a full refund, minus original shipping charges (if applicable). We ask that you read our return policy below to make sure the item(s) you are sending back are permitted.

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If you need to send products back to us for either a return or an exchange, please download our Return / Exchange Form and include it in your package. If you do not purchase Seel Return Assurance along with your order, the order is subject to the standard return policy. You can learn more about the Seel Return Assurance policy here. If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.

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